All ptcpay GeN3 sites are down right now

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All ptcpay GeN3 sites are down right now

Post by Marilyn on Sun Jan 17, 2010 11:21 pm

OMG a Loss OF Millions overnight affraid
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Re: All ptcpay GeN3 sites are down right now

Post by Admin on Mon Jan 18, 2010 12:36 am

support@ptcpay.com





Hello,

Sorry about the recent downtime.

Because of a screw up by Liquidweb to switch servers, they apparently
used the wrong processor type and the drives are not booting in the new
server. So sorry for all the downtime.


Liquidweb Message:

Hello,

Since the new server is using an AMD processor (The old one was on an
Intel)
the drives are not able to boot as there are significant hardware
differences.

Right now I am configuring the install on the old drives to work with
the new
hardware.

I will be passing this off to a third shift technician to complete for
you
tonight and have your new server up and running.

If you have any questions or concerns please let us know!

Best regards,

Bryce Mata

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